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Frequently Asked Questions (FAQ)

Here are some FAQ’s that may help suppliers:

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I have received a message that I need to update expiring profile information – what do I need to do?

-    Log into Ariba and open the Tata Steel VQ
-    If the answer (e.g. certificate) has expired you should see a flag beside the expired answer
-    Add your new answer (certificate) to the appropriate Ariba question
-    Submit your competed form back to Tata Steel

I have a new bank account / email address / order address etc, how do I make the changes?
-    Log into Ariba and open the Tata Steel VQ
-    Add your new answers to the Ariba questions
-    Update the answers in the company information form under question 5.3.16, signing and dating the form before uploading this in Ariba
-    Submit your competed form back to Tata Steel
Where can I find the Tata VQ?
-    Log into Ariba Network using: supplier.ariba.com
-    Click on your initials in the top right and select 'Company Profile' option.    
-    Click on 'Customer Requested' tab.    
-    Click on Tata Steel name.    
-    Complete all required information.    
-    Submit and save.   

How can I reset my Ariba password?
-    Go to the Ariba Supplier page here
-    If you receive the message “The username and password pair you entered was not found.” Then click the FORGOT USERNAME or PASSWORD option
-    You will receive an email outlining how to updated these.


 

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Digital Procurement

Digitalization of Procurement processes

Tata Steel has adopted SAP Ariba platform to business in a digital way for Sourcing, Contract management and Supplier Relationship Management (SRM) events.

The SAP Ariba solution allows suppliers and buyers to connect and do business in an online platform. It improves compliancy and makes it possible to do business at anytime, anywhere on any device.
 

Suppliers will be invited upon request of Tata Steel to connect to us via the SAP Ariba platform.
Two important steps need to be taken before doing business with Tata Steel:
1.    Your company needs to register on the Ariba platform; 
2.    Follow the Vendor Qualification process before doing business with Tata Steel. For this a questionnaire will be made available to you to provide necessary information to become an qualified vendor. 

Online information is available for you to work in the SAP Ariba platform. For questions a professional Ariba team is available 24/7 to support you either via e-mail of through a call to connect request which will give you access to a live support. Click here to read how you can get in contact with the SAP Ariba support team.

Welcome to Tata Steel and SAP Ariba!

 

Vendor Qualification process

Tata Steel uses a vendor qualification process to evaluate whether a vendor can provide the necessary products and/or services to Tata Steel based on the standards TSE and their customers require.

For sourcing of goods and/or services Tata Steel only works with qualified vendors. To become a qualified vendor is only possible on invite of Tata Steel.  If you are invited to qualify this will need to be done using the Ariba platform. 

Enclosed support information helps you to guide you through the process on the SAP Ariba platform. There is also a specific online training available for you that helps you to subscribe yourself on the Ariba Network.

Expired data in vendor qualification proces

Update expired data

As a certified vendor is it important you keep your records up to date. In that way your company as well as Tata Steel can continue to comply with the applicable legislations.

Therefore it is important that you keep the certifcates up to date before they expire.

Enclosed you will find a description how you can update your certificates before they expire.

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The procurement process

Tata Steel uses a robust process to source their goods and services.

A request for information (RFI) is often used in this process to explore the possibilities in the market place for solutions and capabilities suppliers can offer to support our business.

A request for proposal (RFP) is used to obtain price indications and conditions based on a set of requirements. RFP responses evaluate the merits of each vendor compared to others.

Enclosed you will find supporting documentation to run a request for information or a request for proposal through the SAP Ariba platform.

e-Auctions

An e-Auction is an online, market driven negotiation based on total-value often used as part of a request for proposal (RFP) in the Procurement process.

e-Auctions can include both price and non-price parameters to ensure the best value for our business.
Tata Steel offers all participating suppliers before an event to join a training auction prior to the real e-Auction.

This ensures that all suppliers in the event have acquired the knowledge and basic skills needed to participate in the e-Auction. 

Before participating in any e-Auction by Tata Steel a declaration of acceptance of the e-Auction rules is required.

Enclosed a support pack is enclosed which will help you to run an e-Auction event via the SAP Ariba platform.
 

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Access to SAP Ariba Help Center
 

In order to support vendors with registration on the Ariba platform or work with the different events Tata Steel is launching there is a SAP Ariba Help Center available that operates 24/7.

 
Vendors can access content or place a call-to-connect to get live support on registration and/or events. The SAP Ariba Support (call) button links right into the Ariba Help Center so you can request a call back.

 

 

SAP Ariba support site

Downloads

Suppliers reference documents and downloads

Current vacancies

Recruiting for roles in our Procurement team.

Our Procurement professionals manage our external spend with a global network of over 5,000 partners and suppliers. Interested in joining our team? Click below to see available roles.

See vacancies
Get in touch

Do you have a question or feedback on this support site? Please let us know!

Contact Tata Steel's Sourcing and contract specialists via the email address procurementMLE@tatasteeleurope.com

For specific questions please contact your designated Procurement contact.